Boone Power System Modernization

15+ year partnership delivering reliable infrastructure upgrades across Indiana

40%

Reduction in Outages

15+

Year Partnership

690

miles of Copper Replacement

30+

Miles for 2026

The Challenge

Boone Power faced several critical challenges: Aging infrastructure, with some components up to 90 years old, high sensitivity to outages and member experience, safety risks associated with live grid work and industry-wide inconsistency in contractor quality. Like many utilities, Boone Power faced uncertainty when working with contractors.

“You just never know what you’re going to get.” - Jeff, Boone Power

Project Overview

ElectriCom has supported Boone Power, a rural electric cooperative in Indiana, through a long-term system modernization initiative focused on replacing aging electrical infrastructure. Over more than 15 years, ElectriCom has played a central role in upgrading the system, including large-scale three-phase work and targeted distribution improvements.

“They’ve been very, very easy to work with… it just blossomed into a lot better relationship.” - Jeff, Boone Power

Utility power construction truck and cable trailer at a substation.

Utility worker in bucket truck performing power construction

The Solution

ElectriCom delivered a consistent, long-term approach focused on reliability, communication, and execution discipline.

Key elements included:

Structured copper replacement program
Ongoing system upgrades and maintenance
Scalable crew deployment based on workload
Strong alignment with cooperative operations

“The work that they do is knocking down our outage numbers dramatically.” - Jeff, Boone Power

Execution

Strategy

ElectriCom deployed experienced power crews with the ability to scale resources up or down based on project needs, ensuring consistent performance across both large-scale and smaller distribution projects.

Timeline

Work was supported by 48-hour material planning cycles and continuous coordination with the utility, enabling steady production, reduced downtime, and alignment with customer schedules.

Partnership

ElectriCom crews worked directly with cooperative members, supporting:

Scheduling and access coordination
Outage communication
On-site customer interaction

Precision

Projects were completed with minimal rework required, supported by disciplined field practices and accurate asset tracking through digital reporting systems, improving closeout efficiency and overall project quality.

Results

Consistent, scalable delivery

ElectriCom delivered reliable production across both large and small projects, with the ability to scale crews as needed to meet changing project demands without sacrificing performance.

Minimal rework at closeout

Projects were completed with minimal rework required, reflecting strong field execution, disciplined processes, and a commitment to getting the job done right the first time.

Efficient, well-coordinated execution

Through 48-hour material planning and proactive coordination, ElectriCom minimized delays, improved workflow efficiency, and helped keep projects moving without unnecessary cost or disruption.

Trusted utility representation in the field

ElectriCom crews were trusted to interact directly with cooperative members, supporting scheduling, outage coordination, and customer communication — operating as an extension of the utility, not just a contractor.

Strengthened long-term partnership

Consistent performance, clear communication, and reliable delivery reinforced ElectriCom’s role as a trusted partner, supporting continued collaboration and repeat work opportunities.

Client Impact

ElectriCom’s performance delivered measurable operational benefits for Boone Power:

Reduced outage frequency → improved member satisfaction
Lower operational strain (less overtime, fewer emergency calls)
Increased system reliability
Reduced oversight burden on Boone Power staff

Relationship Outcome

ElectriCom is viewed as:

A trusted long-term partner
An extension of the cooperative’s team
A contractor that consistently delivers without escalation

“They are a safe company… that’s why I keep their name in the hat all the time.” - Jeff, Boone Power

Why It Matters

This project demonstrates ElectriCom’s ability to:

Deliver long-term infrastructure improvements
Reduce system outages through disciplined execution
Maintain consistent performance over decades
Operate as a reliable partner—not just a contractor

See How We Can Deliver Similar Results

Connect with our team to discuss your infrastructure needs or storm response.